J.D. Power and Associates 2008 Advisor and Full-Service Investor Satisfaction Studies

We’re proud to see our advisors recognized by their clients, and honored that our advisors have recognized us.

According to two separate studies by J.D. Power and Associates, Raymond James ranks highest in employee advisor satisfaction among financial investment firms in a tie, and highest in investor satisfaction with full service brokerage firms.

Check out the Power Circle Ratings for each study and see what respondents are saying about their experiences with Raymond James. Power Circle Ratings are a consumer-friendly online rating system from J.D. Power and Associates. The Power Circle Ratings are based on feedback from consumers. Below are Raymond James Power Circle Ratings compared with the competition.

	Overall Satisfaction This score is based on how financial advisors rate their investment firm overall.	Work Environment This score is based on how financial advisors rate their investment firm’s physical condition and safety work environment, quality of break areas, appropriateness of dress code, and convenience of parking.	Job Duties This score is based on how financial advisors rate their investment firm’s amount of challenge provided, flexibility in choosing products to recommend, realistic quotas, pressure to 'cold call', reasonableness of hours expected to work, and amount of work expected.	Products and Offerings This score is based on how financial advisors rate their investment firm’s diversity of products available, competitiveness of product performance, and reasonableness of pricing.	Internal Operational Support / People This score is based on how financial advisors rate their investment firm’s operations, co-workers, and supervisor.	Administrative and Compliance Support This score is based on how financial advisors rate their investment firm’s ability to support with training, technology and compliances.	Compensation This score is based on how financial advisors rate their investment firm’s pay given for work performed, benefits, and job security.	Firm Performance This score is based on how financial advisors rate their investment firm’s hiring practices, quality of research, client education, and corporate assistance with products, competitiveness in marketplace, future financial outlook, and effectiveness of corporate leadership.	Problem Resolution This score is based on how financial advisors rate their investment firm on their handling of a recent problem.
Raymond James
Edward Jones
Merrill Lynch
Wachovia Securities
Citigroup Global Markets Inc. (Smith Barney)
UBS Financial Services
Fidelity Investments

Scoring Legend

   Among the best.           Better than most.           About average.           The rest.

For more information on full service investor satisfaction ratings, visit JDPower.com.

J.D. Power and Associates Power Circles Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circles Ratings. Your experience may vary.

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Past performance is not indicative of future results.